Privacy policy

Privacy Policy

Last updated: March 25, 2026

Azalina's operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Azalina's is powered by Shopify, which enables us to provide the Services to you.

Azalina’s is a chef-driven Malaysian food brand based in San Francisco. We operate both a restaurant and a line of packaged sauces designed for home kitchens. We are committed to protecting your personal information and being transparent about how it is used.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment details, and transaction confirmations.
  • Account information including username, password, preferences, and settings.
  • Transaction information including items viewed, cart activity, purchases, returns, and exchanges.
  • Communications including customer support inquiries and messages.
  • Device information including IP address, browser type, and network details.
  • Usage information including how you interact with the Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you
  • Automatically through the Services (cookies and similar technologies)
  • Service providers acting on our behalf
  • Partners or third parties

How We Use Your Personal Information

We may use personal information to:

Provide, Tailor, and Improve the Services
Process orders, payments, shipping, returns, and personalize your experience.

Marketing and Advertising
Send promotional emails, texts, and show relevant ads.

Security and Fraud Prevention
Protect accounts, detect fraud, and secure transactions.

Communicating with You
Provide customer support and service updates.

Legal Reasons
Comply with laws and enforce policies.

How We Disclose Personal Information

We may disclose personal information:

  • With Shopify and service providers (payments, shipping, analytics)
  • With marketing partners
  • When you request or consent to sharing
  • Within our business structure (affiliates)
  • For legal compliance or protection

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Information may be shared with Shopify and third parties, including those outside your country.

To learn more, visit Shopify’s Privacy Policy: https://privacy.shopify.com/en

Additional Tools and Services We Use

In addition to Shopify, we use trusted third-party services to operate our business and improve your experience. These may include:

  • Mapbox for store location services
  • Email marketing platforms to communicate with customers
  • Analytics tools to understand website usage and improve performance

These providers may process personal information in accordance with their own privacy policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and support marketing efforts. You can control cookie settings through your browser preferences.

Third Party Websites and Links

We may link to third-party websites. We are not responsible for their privacy practices.

Children's Data

Our Services are not intended for children. We do not knowingly collect data from individuals under the age of majority.

Security and Retention of Your Information

We use reasonable safeguards but cannot guarantee complete security. Retention depends on business and legal needs.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your data
  • Delete your data
  • Correct your data
  • Transfer your data
  • Opt out of targeted advertising

You can exercise these rights through our Services or by contacting us.

Managing Communication Preferences

You may unsubscribe from marketing emails at any time.

Complaints

You may contact us or your local authority with concerns about data handling.

International Transfers

Your data may be processed outside your country with appropriate safeguards.

Changes to This Privacy Policy

We may update this policy and will post changes here.

Contact

If you have questions, contact us at:

Email: info@azalinas.com
Address: 499 Ellis St, San Francisco, CA 94102, US